1. GENERAL PAYMENT CONDITIONS
CONFERENCE CENTER CASTLE 136, NEW CASTLE 373 33 (Zámek 136, Nové Hrady 373 33)
- Reservation of rooms or halls can be arranged by telephone, mail or e-mail.
- A reservation is considered valid and binding in the event that the Conference Center (CC)
 (Zámek 136, Nové Hrady 373 33) will confirm in writing to the guest / client (further guest)
reservation
- If the guest does not meet the conditions (above), CC does not need accommodation / rental of the hall provide
- The information on the booking confirmation is binding for both parties, ie by CC aswell as for guests.

2. BINDING RESERVATION
- Binding reservation means the obligation of the accommodation provider (CC) to book for the accommodated
- agreed number of accommodation places for the agreed date and also the commitment of the accommodated
- make use of this reservation at the agreed time, or pay the cancellation to the accommodation provider (CC)
-a fee if he cancels his binding reservation or only partially uses it.
- In case of a binding reservation, the accommodation provider (CC) may ask the guest to make a deposit in advance
Advances of 50 - 100% of the total price
- CC reserves the right to specify individual booking conditions
- Price for accommodation is determined by the price list CC (https://konferencnizamek.cz/?page_id=338),
unless otherwise agreed in advance

I. CANCELLATION FEES
- Cancellation fees represent damages caused by the landlord at
cancellation of a binding reservation and makes:
1) 21 days or more before arrival - no charge
2) 20 - 14 days before arrival - 25% of the total price of the stay
3) 13 - 7 days before arrival - 50% of the total price of the stay
4) 6 - 2 days before arrival - 75% of the total price of the stay
5) 1 day or less before arrival - 100% of the total price of the stay
- Cancellation must be done by the guest in writing (e-mail, letter) and CC will also notify the guest in writing. 
II. Acceptance of cancellation
- In case of cancellation of the stay for which the advance payment has already been made and according to cancellation conditions the amount of the advance paid is higher than the cancellation itself
amount, CC refunds to the guest the amount exceeding the cancellation
- When shortening your stay less than 24 hours prior to arrival or during your stay it amounts to
cancellation fee up to 100% of the remaining booked (unused) price of stay (p
taking into account the current situation - season, occupancy, severity of cancellation, etc.)
- Cancellation fee is calculated from the total amount of the order, not from the amount of the advance payment.

III. PAYMENT TERMS
a) DEPOSIT FOR ACCOMMODATION (SPACE RENTAL)
- In case of a binding reservation, the accommodation provider (CC) may ask the guest to make a deposit in advance
deposit of 50 - 100% of the total price of the order
(b) CASH PAYMENT
- Cash payment is only available on weekdays from 7:30 to 15:00
in KC office (Zámek 136, Nové Hrady 373 33). He will receive the requested amount after payment
guest “tax document” stating all services that were ordered and paid
- Cash payment is possible up to 270.000, - CZK
- Information notice pursuant to Section 25 (2) of Act No. 112/2016, on the registration of sales,
as amended: “Pursuant to the Act on Registration of Sales, the Seller is obliged to exhibit
buyer receipt. At the same time, he is obliged to register the received revenue with the tax administrator online;
in the event of a technical failure, no later than 48 hours'.
c) PAYMENT BY CARD ON ARRIVAL (PAYMENT TERMINAL)
- Payment by card is possible in the KC office (Zámek 136, Nové Hrady 373 33)
d) ONLINE CARD PAYMENT
- Online card payment is a type of internet payment where the customer pays the target amount
using a credit card through a payment gateway. Customer interface to the payment gateway
enter the card number, expiration date and CVV / CVC code from the back of the card. If payment
runs in the 3D Secure system, the customer also enters a numeric code that receives an SMS
a message from your bank. The customer then confirms the payment by pressing the Pay button.
- The payment gateway will show the customer the payment status "Paid." At this point the system
sends a notification of payment status to the customer by e-mail and sends it to the merchant (ie CC)
notification of payment received
(e) INVOICE
- Invoices will be issued based on an incoming order with a maturity of 14 days from
delivery to the guest. If the guest requests an invoice, this is expressly required
state in the order, in which it is obliged to provide billing information and send the order as well
to email kc@nh.cas.cz
- Before the due date, the guest is entitled to return the invoice if it does not
in particular CC identification data, guest identification data, subject of performance, date
issue and maturity of invoice, method of payment, amount of invoiced price, bank connection
CC. For a corrected or newly issued invoice, a new due date runs as above
stated.
- CC prefers to send the invoice electronically. If the guest does not provide an email address
for sending an invoice, the invoice will be sent by post.
- If the guest requests an invoice prior to payment, the guest will be issued with a
advance invoice sent.
- The tax document will be issued and sent after the implementation of the services, taking as the date
the date of the last service rendered will be indicated.
- If the guest is in delay with the payment of any amount that is required by the invoice
CC is entitled to charge default interest of 0.1% of the total unpaid
amounts for each 1 day of delay commenced. The obligation to pay default interest arises
delivery of the call.

(f) PAYMENT TRANSFER
- Payment by bank transfer to KC account is possible at the earliest after
receiving an order or invoice. The guest is obliged to identify his payment by indicating
variable symbol on the invoice. Information about necessary payment requirements
transfer also provides CC upon request.
- If the guest payment is not correctly matched due to the incorrect identification of the guest payment,
it is considered unpaid and the guest is obliged to pay the total price from his order
at the latest on the day of arrival, unless otherwise agreed. The payment is considered to be paid first by crediting the CC account. Conference Center confirms on request whether it has received the payment.
- Conference Center will provide additional information upon request from abroad.
IV. FINAL PROVISIONS
- Payment by check, promissory note or payment in forms other than those indicated
in these general payment terms is not possible.
- The account for receiving payments by wire transfer is an account maintained with Komerční banka,
a.s. based in Prague 1, Na Příkopě 33, No. 969 Postal Code 114 07 Account No .: 107-
3650280247/0100